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If you need to open an estate account, an associate will be happy to help you understand your options during your financial center appointment. Your case specialist will guide you through the process of any account updates you need to make and any additional documents you may need to provide.
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You may also contact Estate Servicing at 88 (Mon-Fri 9 a.m.-8 p.m. Neither Bank of America Corporation nor any of its affiliates will ever ask you for your Social Security number, account information, passwords or PINs.
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Please remember: Don't include account numbers or Social Security numbers for security reasons. Please include decedent's name in the subject line of your email and attach any related documents (Death Certificate, Court Documents, etc.) (We also accept documents in the following formats: BMP, DOC, DOCX, JPEG, JPG, PNG and TIFF please note that we do not accept GIF or HEIF files.) One of our Estate Servicing representatives will be in touch with you.
HOW TO DEACTIVATE FACEBOOK ACCOUNT UNPON DEATH PDF
If you need to alert us about a Bank of America customer who has died, you may scan a copy of the death certificate, save it to PDF format and email it to along with a contact number where you can be called and the best time of day to reach you.